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FREQUENTLY ASKED QUESTIONS (FAQ)

After visiting our website you might have a question. We have listed frequently asked questions and their answers below. Is your question not listed here or do you need extra information? You can fill out the contact form at the bottom of this page and we will get in touch with you.

FAQ

Where is the Experience Center located?

Our Experience Center is located in Zeist, The Netherlands. We are open Monday to Saturday from 10-17. You can make an appointment here.

Unable to visit our Experience Center in Zeist? Our LINTELOO dealers, all over the world, will be most happy to help you. Find your nearest LINTELOO dealer here.

Where can I find a LINTELOO dealer near me?

Unable to visit our Experience Center in Zeist? Our LINTELOO dealers, all over the world, will be most happy to help you. Find your nearest LINTELOO dealer here.

Where can I find the prices of LINTELOO furniture?

The LINTELOO collection has plenty of room for your own input. Because we, at LINTELOO, believe in your freedom to lead your life the way you see fit. The freedom to make aesthetic choices that complement who you are.

Because of this wide range of options, we need you to provide us with some information in order to give you a price indication. You can get it touch with your nearest LINTELOO dealer to receive an indication, or if there are no dealers near you, we can help you further by filling out the blank field in this form.

Can I request a fabric sample?

Our fabric options from our upholstery collection will enable you to give your sofa, armchair or dining chair the look you desire. You can view all of our options and fill out the request form for a sample here

What is the difference between down and feather-filled cushions and synthetic fibre-filled cushions?

Down and feathers are natural products and offer a unique level of comfort. Down and feather-filled seat and back cushions require regular plumpling up.

A polyester fibre filling initially offers a firmer seating experience and it is hypo-allergenic. Through use, these cushions will soften, and the fabric or leather may crease. The cushions do not require plumping up, although flipping reversible and switching up same-sized cushions is recommended.

How do I plump up the down and feather-filled cushions of my sofa?

Down and feather-filled seat and back cushions require regular plumping up. Doing so with the zipper opened, allows for a better air flow. The more air you are able to introduce, the better.

Once a year, remove the covers of both seat and back cushions, and give them an airing (preferably outside, during dry weather). However, don't leave the cushions in direct sunlight: this draws out the moisture and will cause the down and feathers to lose their elasticity.

If the design allows, flip reversible cushions regularly.

Switch same-size cushions around from time to time, so they get equal wear.

Regularly run your hands over the cushions, to smooth out the covers.

What should I do in case of a stain?

In case of spots and spills, act quickly. Do not allow the stain to dry and set. Absorb the spillage using uncoloured paper kitchen roll. This is best done by placing the corner of a piece of kitchen paper in the centre of the stain. Do not rub or soak the material. Scrape up any spilled solids with a spoon and be careful not to spread the stain.  

For more information, visit Linteloo Care

Can I wash the covers of my sofa?

Fabric covers should always be professionally dry-cleaned, never washed in the washing machine or dried in the tumble dryer. 

Discuss the fabric type of the cover with your dry-cleaner. Certain fabrics, like chenille, are quite sensitive. You can find the specifications of your fabric on our linteloo-care website. There is always a chance that stains will not completely disappear.  

In case of spots and spills, act quickly. Do not allow the stain to dry and set. Absorb the spillage using uncoloured paper kitchen roll. This is best done by placing the corner of a piece of kitchen roll in the centre of the stain. Do not rub or soak the material. Scrape up any spilled solids with a spoon and be careful not to spread the stain.  

Should I have the fabric of my sofa impregnated with a stain protector?

We do not recommend impregnating the fabric with a protective coating, except for Puratex by LCK. Please note that not every type of fabric is suitable to be impregnated with a coating. You can find the recommendations for every LINTELOO fabric type on the linteloo-care website.

Your LINTELOO dealer might recommend a treatment and stain-insurance through a separate company. Be mindful that when you chose these services, the LINTELOO fabric guarantee (3 years) is no longer valid. Usually, the treatment company of choice takes over this guarantee.

What is the proper maintanance of leather, wood or natural stone?

You can find extra information for each material on this page.

Is it possible to reupholster my LINTELOO sofa?

In most cases, this is possible. We are happy to give you advice, if you send the following information to bas@linteloo.nl:

  • Year of purchase
  • Overviwe picture of the sofa
  • Name of the sofa
  • Dimensions
Is it possible to replace the filling of the cushions?

In most cases, this is possible. We recommend replacing the whole cushion, rather than adding extra filling to the existing cushion. We are happy to give you advice, if you send the following information to bas@linteloo.nl:

  • Year of purchase
  • Overview picture of the sofa
  • Name of the sofa
  • Dimensions of the elements

Contact

Headquarters &
Experience Center

Johannes Postlaan 6
3705 LN Zeist
The Netherlands

info@linteloo.com
T: +31 (0)30 212 2110

See also: frequently asked questions

Opening hours: Monday to Saturday from 10-17 (CET). We are closed on Monday, May 20th.